Singularex Inc. ("Singularex" or "Company") provides social media intelligence services (“Services”) to businesses (“Customers”). Singularex deals with user-generated content posted on sources such as social networks, news feeds, internet forums, microblogs, wikis ("Social Media Content").
Social Media Content Collection and Usage Policy
To provide our Customers with the Services, we collect Social Media Content from different publicly-available sources. We obtain Social Media Content using proprietary parsing algorithms, via public APIs, or through the agreements with the Web site operators. Collecting Social Media Content via our web parsing algorithms, we follow the applicable Web sites’ robots.txt protocols. We do not circumvent technical controls in place to prevent unauthorized access, such as access to usernames and passwords or use of CAPTCHA technology. Our Web parsers are designed to limit parsing to portions of Web sites that are made public by the applicable Web site operator. Singularex's Customers are responsible for their use of Social Media Content. We require our Customers to use Social Media Content in accordance with our End User Licensing Agreement, the terms of service of the applicable Web site from which the Social Media Content is obtained or derived, and applicable Law.
Personal Information Collection
Singularex is provided with personal information from vendors, employees, freelancers, consultants, Customers in the course of their engagement with the Company. We will use personal information only in a manner compatible with specified and legitimate purposes related to their dealings with the Company.
Singularex uses commercially reasonable technical, physical, managerial safeguards to preserve the integrity and security of Social Media Content or Personal Information. The Company has put in place appropriate electronic, physical, and managerial procedures to safeguard and secure Social Media Content and Personal Information from loss, misuse, unauthorized access or disclosure. Singularex cannot guarantee the security of Social Media Content or Personal Information on or transmitted via the Internet.