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Social Media Listening
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Market volume & trends
Market research
Competitor & Price-Monitoring
Audience analysis
Cluster analysis
Mentions monitoring
Users Behaviour
Predictive analysis
Rhetoric analysis
Voice of the customer
Natural language processing
Singularex services
Social Media Listening
Machine learning
Business intelligence
Business analysis reporting
Statistical classification
Dashboard development & support
benefits OF SOCIAL MEDIA LISTENING:
You can detect competitors and gather market insights
It enables you to monitor your reputation and measure the results of your PR
This is a little-known way of finding leads